Assist the Deputy Housekeeper in creating a work environment that is high in employee morale and provides constant learning & development. Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
Assist in developing staff through training, coaching and development. Operational Responsibilities Supervise and direct the daily activities of staff so as to enable the efficient and smooth operation of the department.
Implement laid down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these. Efficiently use and manage the inventory of supplies, linen and equipment Assist in monitoring and controlling consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies.
Ensure thorough and regular monitoring of guest feedback and deliver prompt, efficient and accurate service to all guests. Plan and implement preventive maintenance and cleaning schedules for rooms and public areas.
Experience : 2 – 5 Years
Hospitality and Tourism, India, Kolkata